Thank you for contacting Rancourt & Co. Customer Service. A Customer Service Representative will respond within 2 business days, though we make every effort to get back to you as quickly as possible and most queries are answered within 1 business day.
In the meantime, please visit our website as you may be able to find your answer here.
For a list of FAQs and answers, go here.
You can find our terms & conditions including our return policy here.
MADE TO FIT, answers to questions regarding our Made to Fit, fit trial program can be found here.
You can purchase our re-sole and refurbish service here.
To purchase custom made shoes please go here.
We hope this is helpful and again, thank you for contacting us. We’ll be getting back to you as soon as possible!