Made To Order Return Policy
Our Made to Order collection provides a wide range of options at a more affordable price than custom shoes. Each pair will be made upon receipt of order and shipped in approximately three to four weeks
With our Made to Order collection, Exchanges can be made or we can issue store credit only. No Refunds. If you wish to exchange or return your unworn shoes for store credit, please submit an RMA request here within 30 days of receiving the item, we will issue a return merchandise authorization number to include in your package and a prepaid return label (For Contiguous (Lower 48) US Only). We do not issue refunds for shoes that are made to order. If you order a pair from this category that happens to be in stock and does not have to be made, we will allow a return for store credit or a refund.
