Rancourt & Co. guarantees the highest quality of craftsmanship in the materials and construction of our footwear and accessories. If, at any time during the life of your product, it becomes damaged due to defects in materials or craftsmanship we will repair or replace the shoes or accessories free of charge. Please read the terms below.
Limited Lifetime Warranty. Rancourt & Co. warrants to the original end user customer of its products that its products are free from defects in material and workmanship. Rancourt & Co. will, at its option, either repair or replace any part of its products that prove defective by reason of improper workmanship or materials. This limited lifetime warranty does not cover any damage to any product that results from improper use, abuse, natural disaster, abnormal mechanical or environmental conditions, repair, or modification. This limited warranty does not cover repair or replacement from degradation due to normal use, including but not limited to: footwear uppers, outsoles, or heels. This limited lifetime warranty does not apply to any products on which the original identification information has been altered, obliterated or removed, has not been handled or packaged correctly, has been sold as second-hand or has been resold contrary to applicable law. This limited lifetime warranty covers only repair or replacement for defective products. Supplier reserves the right to change the terms of the limited lifetime warranty at any time and without prior notice.