The refurbish was perfect! Just like new.
RESOLING SERVICE IS FOR RANCOURT & CO. SHOES ONLY
**When we receive and process your order we will email a FedEx return label to you to return the pair(s) of shoes to us - FOR DOMESTIC ORDERS ONLY.
INTERNATIONAL ORDERS, please ship the shoes back to us with a note in the package referencing your name and order number.
Gilman Camp Mocs look new
Rancourt exceeded my expectations. I purchased Premium Refurbish for the Black Gilman Camp Moccasin. I picked the matching crepe sole and like them so much, I sent a pair of penny loafers for the same treatment.
Money well spent. Thanks Rancourt. I am a satisfied customer!!!
Awesome Boots Refurbish!
Pros and Cons here.
Pros are my Knox boots, which I loved before, came back even better than when I bought them new! Sole and laces were replaced and leather was reconditioned, however the boots retained all the comforts of a well worn pair of boots -- leather patina, break-in, etc.
Cons are that the service took nearly two months longer than quoted. I have no trouble waiting for great service, however comms could have and should have been better, just so I understood where the bottlenecks were and could readjust my expectations. It was quite difficult tracking down responses given the CS number goes to VM and email responses took days/weeks.
All said, I will send these boots back in to Rancourt for another refurbishment when the time comes, however I do expect the actual turn-around time to be double what I am quoted next time around.
Great job on the refurbish.
Review is for Baxter Ranger Moc, Carolina Brown Chromexcel. Wear these 4-5 days a week after work and on the weekends. My go to shoes. The quality of the original upper has been maintained, the replacement Reltex Lactae Hevea "Aspen" sole flawlessly installed. A pleasure to support a made in the U.S., family-owned business. Rancourt knocks it out of the park. Again. Well done.
Rancourt & Co.
Thank you for the review! Your support is greatly appreciated.
Rancourt & Co.