Good experience, excellent quality
Overall - The trial loafers are great quality, reassuring me that this is a quality company. Customer Support was fantastic. Shipping is a concern as delays have occurred for 3 orders (Including with extra money spent for expedited shipping).
The fit - The last is a bit narrow with a low instep. I ultimately needed to size up .5 from my usual fit from other companies.
Customer Support - The first pairs I received were both too small. I reached out Customer Support and they were quick to respond and setup an additional order for two more pairs to be sent.
Shipping - The initial delivery date for the first pairs of loafers was 7 days from shipping notice. Delivery occurred on day 11. The second pairs of loafers were delivered on day 12 from the shipping notice.